Shipping & Return Policy
Shipping Policy
Orders are completed within 2-7 days and shipped thereafter. Shipping times vary by location, typically taking 3-4 business days.
BoldVoice Wear is not liable for lost or stolen packages or shipping delays. We encourage customers to track their packages once shipped to ensure timely delivery.
Return Policy
At BoldVoice Wear, we are committed to delivering high-quality and inspiring apparel you'll love. Due to the custom nature of our products, we do not offer returns or exchanges for size, color, preference variations, or buyer's remorse. However, we will gladly assist with any issues involving damaged or defective items.
Eligible Returns
We only accept returns for items that arrive damaged or defective. We understand that receiving a damaged item can be frustrating, so please get in touch with us within 30 days of receiving your order.
How to Report an Issue
To initiate a return, please email us at hello@boldvoicewear.com with the following:
- Your order number
- A clear description of the issue
- Please ensure that the photos clearly depict the damage or defect so we can assist you promptly.
Return Process
- Once we approve your return request, you will get detailed instructions and the return address. Please note the return address is not our business address.
- Return the item as instructed.
Resolution
For items confirmed to be damaged or defective, we will offer the following:
- A replacement product (subject to availability)
OR
- A full refund, depending on your preference.
No Exchanges
We do not offer exchanges for size, color, or other variations. To ensure the best fit, we highly recommend carefully reviewing our size charts and product descriptions before placing your order.
Your satisfaction is important to us. We strive to resolve any issues promptly. If you have questions or need help, please email us at hello@boldvoicewear.com. Thank you for supporting BoldVoice Wear!