Terms of Service

Welcome to BoldVoice Wear!  By accessing our website or making a purchase, you agree to the following Terms of Service.

Please read these terms carefully before using our services. If you disagree, please refrain from using our website.

General Information

BoldVoice Wear provides online retail services specializing active and streetwear apparel. These Terms of Service govern your use of our website and services.

Eligibility: You must be at least 18 years old to use this website or make a purchase.

Orders and Fulfillment

Processing Time: All orders are processed within 2–5 business days of being placed. You will receive a notification when your order ships.

Order Cancellation: Orders cannot be canceled once they have been placed. Please review your cart carefully before completing your checkout.

Custom Nature of Products: All items are made to order. For information on returns, please refer to our Return Policy.

Shipping

Domestic Shipping Only: Currently, we only ship within the United States.

Shipping Delays: While we strive to meet delivery estimates, shipping times may be affected by factors beyond our control, such as carrier delays or unforeseen circumstances. We are not responsible for these delays.

Payments

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • Apple Pay
  • Google Pay
  • Installment plans via Shopify Shop Pay

Content Ownership

All designs, slogans, logos, and other intellectual property displayed on this website are the exclusive property of BoldVoice Wear 

Customers are prohibited from reproducing, distributing, or using these materials for personal or commercial purposes without prior written consent.

Prohibited Activities

By using our website, you agree not to:

  • Attempt unauthorized access or hacking of the website.
  • Use automated bots or scripts to interact with the website.
  • Transmit spam, malware, or other harmful content.
  • Exploit or misuse any content or features on the website.

Violating these terms may result in suspending your account or legal action.

 

Limitation of Liability

BoldVoice Wear is not responsible for:

  • Losses or damages caused by your use of our website or products.
  • Errors or inaccuracies on the website.
  • Delays in order fulfillment or Shipping due to events beyond our control.

Our total liability will not exceed the total amount paid for your purchase.

By consenting to BoldVoice Wear's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within our messages.

You understand and agree that the primary method for opting out of our SMS program is to reply with specific keywords (such as ‘STOP,’ ‘END,’ ‘UNSUBSCRIBE,’ ‘CANCEL,’ or ‘QUIT’), or to use the unsubscribe link provided.

We will also honor any other requests that clearly express your desire to opt out, including phrases like ‘please opt me out.’

We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at helllo@boldvoicewear.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy HERE to determine how we collect and use your personal information.

Arbitration and Class Action Waiver Agreement:

1. Arbitration:

By using or purchasing BoldVoice Wear products, you agree that any controversy, claim, action, or dispute between you and BoldVoice Wear arising out of or relating to: (a) these Terms, or the breach thereof; or (b) your access to or use of BoldVoice Wear's website or the services or the materials; or (c) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.

Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial.

The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made.

The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction.

Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.  

  1. Arbitration Procedures:

Claims shall be heard by a single arbitrator. Arbitrations shall be held in Los Angeles County, California, USA, but the parties may choose whether to appear in person, by phone, or through the submission of documents.  

The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the California, without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator.

If, but only if, the arbitrator determines the FAA does not apply, California law governing arbitration agreements will apply.

All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void or voidable shall be determined exclusively by an arbitrator, and not by any court.

  2. Exclusion from Arbitration:

Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt-out of these arbitration procedures within 30 days from the date that you first purchase any of BoldVoice Wear's products  (the “Opt-Out Deadline”).

You may opt out by mailing a written notification to 10940 Wilshire Blvd, Suite 1600, Los Angeles, CA, 90024  Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration.

Your decision to opt-out will have no adverse effect on your relationship with BoldVoice Wear. You are responsible for ensuring BoldVoice Wear’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt.  

Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Claim in arbitration.

2. Class Action Waiver:

You and BoldVoice Wear agree that you may bring or participate in Claims against BoldVoice wear only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.  

Unless both you and BoldVoice Wear agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding.

Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page with the revised effective date. Your continued use of the website constitutes acceptance of the updated terms.

Contact Us

For questions about these Terms of Service, please get in touch with us:

Business Name: BoldVoice Wear

Email: hello@boldvoicewear.com

Website: www.boldvoicewear.com